Support that investigates, not just replies.

I was charged twice for my subscription renewal, order ORD-4521! This is unacceptable, please fix it now.

My order ORD-4522 has been stuck in transit for days, where is my keyboard?!

I reset my password but I still can't log in to my account.

I'm extremely frustrated with the constant billing issues, I want to cancel my enterprise subscription immediately.

Our production microservices are receiving 429 Too Many Requests on the events endpoint! We are on the Enterprise plan and our SLA guarantees 10,000 req/min.

Pursuant to Article 17 of GDPR, we request permanent deletion of all telemetry, order history, and account records for workspace WS-8812.